Open the existing Professional Profile from your dashboard and edit the information that has changed. Update the same profile rather than creating a duplicate for a routine correction.
- Sign in to the Professional account associated with the profile.
- Open that profile’s editing option.
- Change the relevant information in About You, Who You Help or How You Work.
- Check related details for consistency, including qualifications, availability and service descriptions.
- Save or submit the changes using the action provided, then check the resulting status.
Do not assume a change is visible to Coaches until you have checked the profile. If it is awaiting review, follow any request for further information.
For a new credential or changed verification claim, keep the supporting information accurate and tell CONEXi if a fresh check is needed.
