How should I protect personal information when using SmartMatch?

Describe your own development need without including identifiable client information. SmartMatch needs enough context to find relevant support, not a confidential account of someone else’s coaching session.

Your request and relevant Coach profile information provide matching context. You can usually explain the need in general terms, such as looking for supervision for complex organisational work or business support for a new service.

  • Remove client names, contact details and identifying workplace information.
  • Do not enter passwords, sign-in codes or payment card details.
  • Use a general description where a specific case history is unnecessary.

For information about how CONEXi handles personal data, consult its Privacy Policy. Do not assume that a SmartMatch conversation is a confidential professional supervision session or that it carries the same terms as a separate professional engagement.