What should I do if my ICF credential has expired?

Keep your CONEXi information accurate and tell CONEXi if a credential you have stated is no longer current. Do not continue to present an expired credential as an active one.

  1. Check your current status directly with ICF.
  2. Review the credential information in My Profile.
  3. Correct any affected claims in your Professional Profile.
  4. Explain your current position to CONEXi, including whether a renewal is being processed.

CONEXi cannot renew an ICF credential or determine the outcome of an ICF application. A CONEXi verification check does not replace ICF’s own records.

If the available profile options do not describe your situation accurately, ask for help rather than selecting a higher credential or leaving a misleading claim unchanged. Do not assume that submitting a renewal has already restored your credential.