Why can’t I make a Booking?

Check that you are signed in, your Coach account is verified and the requested option is available. A visible Professional Profile or Event does not necessarily mean the date you want can be booked.

  1. Confirm you are using your approved Coach account.
  2. Check the required information in the Booking form.
  3. Try another available date or time if appropriate.
  4. Review the Event or service requirements and the quantity selected.
  5. Note any error shown rather than repeatedly submitting the same request.

A time can be unavailable because the service cannot fit the available appointment period. Do not interpret unavailable times as proof that your account is blocked.

If the problem persists, give CONEXi the profile or Event address, requested date and exact error. Check for an existing Booking before trying again.