Check your account details, password and approval status first. A correct password does not resolve an account that is still awaiting CONEXi approval.
- Open a fresh CONEXi sign-in page.
- Use the account identifier requested and check for typing errors.
- If the password is uncertain, use password recovery.
- Check whether you received account approval, rather than only email verification.
- If the page appears stuck, reload it or try another current browser.
Save the exact error wording if the problem continues. Tell CONEXi when it occurred and whether you can receive account emails.
Do not repeatedly register with new email addresses to bypass the problem. Your Bookings, messages and Professional Profile remain associated with the original account. Never include your password in a support request.
