Check the Event’s status, dates and search conditions. Saving or submitting an Event is different from it being available to Coaches in search.
- Open the Event in your dashboard and read its status.
- Check the start and end dates and time zone.
- Look for a request to correct information or complete the submission.
- Try the exact Event title while signed in and remove unnecessary search restrictions.
If the Event unexpectedly appears expired, provide CONEXi with the Event address, scheduled dates and when the status changed. Do not assume that a paid submission or renewal is required.
Keep existing participant arrangements separate from search visibility. An Event missing from results does not itself confirm that existing Bookings have been cancelled or participants informed.